Frequently asked questions
How do I place an order?
Simply browse our collection, select your size and preferred color, add items to your cart, and proceed to checkout. Create an account for faster future orders and to track your purchase history.
Can I track my order?
Yes, you can easily track your order with THE MAMA CLUB.
- As soon as your order ships, you’ll receive SMS and email updates with a dedicated tracking link for your package.
- themamaclub.in website (log in to your account and visit “My Orders” to view tracking details)
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, digital wallets, and Cash on Delivery (COD)for eligible pin codes. All transactions are secured with SSL encryption for your protection.
What if I receive a damaged or incorrect item?
If your order arrives damaged or you receive the wrong item, please let us know within 24 hours of delivery. You can:
- We’ll arrange a free reverse pickup within 24–48 hours.
- Once we receive the item, you’ll get either an immediate replacement sent at no extra cost.